FAQs


Frequently Asked Questions


While car shipping with Insta Car Transport is an easy and straightforward process, you may still have some questions about it. Below you will find some of the most common things people ask us about, and the answers we have given.

If you cannot find what you are looking for, make sure to contact us. Our friendly customer support team will answer all the auto transport questions you may have!

Most frequent questions

CONTACT

Phone: +1 (833) 613-2277‬
Phone: 833-613-CARS
  • How does the auto transport process start?
  • Do I have to accept the car shipping quote?
  • How much would the service cost?
  • Does the price in the quote include everything about the service?
  • Is the price the same for all vehicles?
  • Can you ship a non-operational vehicle?
  • How far in advance do I have to book your services?
  • Can I transport a damaged vehicle?
  • Will my vehicle be insured during the car shipping process?
  • Can I have personal items on the car when it is being shipped?
  • Should I prepare my car for shipping?
How does the auto transport process start?

We have explained the entire process in great detail on our website. You can visit “How It Works” page to learn more about it. In essence, everything starts by requesting a free quote and then booking the service.

Do I have to accept the car shipping quote?

No, you are not obligated to agree to the free car shipping quotes that we provide. They are an estimate of the price you have to pay, if you want to take advantage of our services. However, they are not a contractual obligation. If you do not like the price, you don’t have to do anything.

How much would the service cost?

If you find auto transport companies that give you a straight price right away, you are probably not getting the best deal. Every vehicle needs to receive a personalized quote, due to its weight, size, duration of travel and several other factors.

Does the price in the quote include everything about the service?

Yes. The quoted price takes into account everything that is necessary for us to provide you with the car transport service that you need. There are no hidden fees that you need to pay later. We are always upfront about the price of our provided services.

Is the price the same for all vehicles?

No, it can differ. We estimate the price based on a variety of factors, including the size and the weight of the vehicle. Obviously, that means that each vehicle has to be assessed separately.

Can you ship a non-operational vehicle?

While we do ship such vehicles, it is important to note that you have to disclose that with us before we give you the quote. That is necessary, because we will have to factor in the cost of the additional equipment that would be needed to get your vehicle on the car carrier truck.

How far in advance do I have to book your services?

Since the rates of auto transport companies can change on a day-to-day basis we can give no guarantees about our quotes for an extended period of time. That means that your quote is valid for a limited time only and you cannot book our services based on that quote for months in advance.

Can I transport a damaged vehicle?

The carrier will inspect your vehicle for any damages beforehand. Then you sign a document, on which any pre-existing damages are going to be described. We will not be liable for any pre-existing damages that are described in the document. That is why you CAN use our car shipping services for damaged vehicles as well.

Will my vehicle be insured during the car shipping process?

Yes, carriers have to follow Federal and State requirements for insurance, which includes covering each car on the truck. You can have peace of mind that your vehicle is fully covered by our insurance.

Can I have personal items on the car when it is being shipped?

We advise our clients to remove all personal belongings from their cars prior to shipping. While some minor things may be okay, keep in mind that the price of the service is based on weight as well. We will refuse to transport a loaded vehicle. Additionally, we will not be liable for any personal items that are left on the vehicle should they disappear.

Should I prepare my car for shipping?

Yes, there are certain steps you need to take. Firstly, your car has to be clean enough to be properly inspected. No fluid leaks are allowed and the brakes have to be functional. The tires must also be inflated. A quarter tank of fuel is more than enough, so please, do not fill up your vehicle prior to shipping.



Not sure how much would it cost you?

GET YOUR FREE QUOTE NOW!


About Us

Are you looking for a way to transport your car across the US? Don’t worry, we’ve got you covered. Check out the great services we have for you!